Frequently asked questions

Is this paid monthly or annually?
Both payment options are available. Members who pay annually pay a discounted rate that equates to one free month. Please note that the plan is a 12-month commitment regardless of monthly or annual payment frequencies.

Is there an activation fee?
There is no additional fee to begin your plan.  The full annual amount is due at the time of enrollment.

How can I enroll? Visit our enrollment page here

Can this be used at another dental office?
This plan can only be used for treatment performed at Cambridge Dental Group, and cannot be used at another dental office.

Can I use this with my existing insurance?
In-office savings cannot be used in conjunction with any medical insurance, dental insurance, or any other dental discount plans.  The fee paid for our in-office savings program is for included services and represents a courtesy accounting adjustment for payment, in full, at the time of service.

When does the plan renew?
Your renewal date will be on the same day you enrolled the previous year.

Is there any rollover to another year if a benefit is not used?
The benefits do not roll over to the following year.

Is this plan transferable to another person?
This plan is not transferable to another person.

Can I cancel my plan?
The plan can only be cancelled and refunded if it has been unused for any services or discounts at the practice.
If you received discounted services at the practice and still wish to cancel, you will be responsible for paying any discounted amounts received.

*some exclusions may apply